For all you UC560 experts...
We had one of "those" installs. After a bunch of hours between our reseller, us, and cisco support the
Cisco engineers used a CLI function to get our UC560 running.
Unfortunately, we are now having some issue with the voicemail system (see my other discussion post)
and are being told that since CLI was used, we can't get any support without being CCA compliant.
We found that it was CUE 7.1 -- we upgraded to 8.6.5 last weekend (manually).
So my questions:
a) Does anyone have a list of the "disallowed" commands or hints as to what could have been used that cause CCA to fail?
b) Anyone have a "clean", mimimum CCA-compliant config file they would be willing to send me?
(I'll diff it against the one I have and start hunting)
c) Advice on how to get this back to CCA and hopefully still working?
Thanks for the time.
ROM: System Bootstrap, Version 15.0(1r)XA3, RELEASE SOFTWARE (fc1)
System image file is "flash:uc500-advipservicesk9-mz.150-1.XA"
Thanks, I didn't even think of looking in the software pack for a default. It's a newer version then what is on the unit but definately helps.
You suggested that I could keep my current config by adding the http/https access and the connecting with CCA? That is the crux of my issues. CCA connects and then crashes since something they added to my config is not CCA compliant.
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