I've setup a site with 7931 handsets and a UC520 chassis.
The site has about 4 receptionist & administration workers that answer all the incoming calls, I've basically mapped 4 buttons on the 7931's as Line 1, Line 2, Line 3, Line 4, with 4 ephone-dn's that cfa to each other on busy.
ephone-dn 10 number 50 label 50 call-forward busy 51 no huntstop ! ! ephone-dn 11 number 52 no-reg primary label 52 call-forward busy 53 no huntstop ! ! ephone-dn 12 number 53 no-reg primary label 53 call-forward busy 65 no huntstop ! ! ephone-dn 13 number 51 no-reg primary label 51 call-forward busy 52 no huntstop
Because there is 4 phones with button mapping as above, each of the phones is showing a missed call for every call that comes in, is there a way to either disable the phone showing missed calls or stop the other phones showing a missed call if they dont answer one of the shared lines?
If you change the button assignment from normal to overlay (":" to "o") then this should do the trick. Notice that overlay needs at least two dn's (which you can create with the same number). From the documentation:
"When a call on an ephone-dn is answered, that ephone-dn is no longer accessible to other phones that share the ephone-dn in overlay mode. For example, if extension 1001 is answered by phone 1, caller ID for extension 1001 remains on phone 1 and is removed from the displays of phone 2 through phone 5. All actions pertaining to the call to extension 1001 (ephone-dn 1) are visible from the phone 1 display only."
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