Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

Silent Intercom to Transfer?

A couple of our clients would like to be able to intercom direct to a user without ringing prior to transfering a call? So instead of hitting tranfer and then it ringing, they want it to initiate a 1 to 1 intercom to talk without it ringing prior to transfering? Is there any easy way to do this?

I have a LLLOOOOONG WorkAround, but there has to be away to change the transfer options globally?

This is mostly for the receptionist with her side car...

Any help is appreciated!

Everyone's tags (4)
3 REPLIES
Community Member

Re: Silent Intercom to Transfer?

Doesn't the "auto-answer" option for intercom give you this by default?

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinter.html

Marcos

Community Member

Re: Silent Intercom to Transfer?

Thx

Re: Silent Intercom to Transfer?

You can use CCA for this (CCA 2.2.2 is latest release).  You can select auto anser or not.

Intercom.GIF

574
Views
0
Helpful
3
Replies
CreatePlease to create content