Hi Help Desk,
Not good to see you having these issues, lets hope we can all help out a little with resolving it.
Firstly: Have you logged a support case on this yet? Or do you want to try out the community first and see if that yields you a result?? If it is mission critical that this works as it should from the get go, the logging a support case should be first priority and the community used as a measure to speed the process up
Secondly: Is the SNR number the same as you would dial a normal number from the handset? Looking at your posted config I would assume so but I don't work with USA configuration so maybe not??
Thirdly: What is not working exactly? Is it not dialing out at all?? Is the setup times potentially taking too long before the far end is dialing??? Try and reduce the delay down to 1 or 2 to give some headroom for the call setup time to take place, and make sure to increase your NOAN timer to equal that of your SNR just whilst you are testing it out, if this is lower then potentially things like call setup times could be impacting on this working properly.
As the previous poster pointed out you should also do some debugging, if you are not familiar with the CLI then you can use CCA to do the debugging for you, this is a really cool way of capturing information but is from what I have seen so far a little less in breadth to the CLI itself.
Capture as much information as you can on every single call attempt where you are attempting SNR and post it up here for us all to look at and see what is going on
Good luck and don't forget to ask for more help if you get stuck with capturing the data.
Cheers,
David.
Cheers,
David Trad.
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