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Community Member

SIP Template for Voiceflex.com

HI There,

We have a sip trunk from Voiceflex.com and I cannot get it setup correctly on MY UC540

I spoke to the providers and they sent me a config sheet for Cisco, but it is all CLI, and we have been told from Cisco not to use CLI on the UC systems as it bcomes unsupported.

Is is possible for some one to make a template to load on the UC540 that I can use to configure this sip trunk?

I have attached both documents

Regards

Graeme

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: SIP Template for Voiceflex.com

Dear Sir;

Please see attached. Let us know if it works, you will need to include the information related to your account as provided by Voiceflex.

Regards
Alberto

4 REPLIES
Cisco Employee

Re: SIP Template for Voiceflex.com

Dear Sir;

Please see attached. Let us know if it works, you will need to include the information related to your account as provided by Voiceflex.

Regards
Alberto

Community Member

Re: SIP Template for Voiceflex.com

HI Alberto,

thanks for your help.

It is working now for incoming and outgoing calls.

I spoke to Voiceflex and the configured outbound caller ID on our account.

All working now.

Thanks for your help

Graeme

Community Member

Re: SIP Template for Voiceflex.com

The template you gave us has worked well until this weekend when we were suddenly blocked by their IDS.

They are saying it's because the Register command is putting in our DDI rather than the username.

How can we modify the template to fix this.

I also find it strange that things have worked perfectly since March but suddenly it's an issue.

Community Member

Re: SIP Template for Voiceflex.com

Alberto.,

Please see my Colleague David Bryces reply.

Thanks

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