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Smart CallConnector clients & outlook contact details pop-up

Hello,

The former CallConnector client (65 USD per user) allowed users to get a pop-up with the caller's name provided that the incoming calling number was listed in the user's Outlook contacts.

Does any of the new clients (either the free or advanced versions) still support this? From the documentation I can see that the advanced version supports directory integration. Would this mean that we can for example use an external directory and pop-up customer contact details upon incoming calls based on the calling number?

If so, is there any documentation, user guide, sample configuration on such a scenario?

Thanks in advance

Rudy

1 REPLY

Re: Smart CallConnector clients & outlook contact details pop-up

Here is the SCC Toolbar (thr free version):  https://supportforums.cisco.com/docs/DOC-12153

The Advanced Server with 8 clients built in is delayed.

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