I too have had no luck in getting them to recognize this and fix the installers. However I have provided a how-to on how to work around the limitations of the Smart CallConnect Toolbar installers and get the toolbars functioning in x32 Outlook and x32 IE on x64 Windows (link below).
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...