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New Member

spa 303 cfwd does not forward call

I have 7.4.9c firmware

When I do the call forward button and set it to a number the screen displays calls forwarded

When I call my line I get a message in my syslog server

calling:<forwarded to number>@<proxy>:0

I do not see any sip messaging back at my switch.  I get the same results if I use an extension, on switch number, or cell phone

When I do a call forward of my 7960 the call goes to the correct number.

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4 REPLIES
Cisco Employee

spa 303 cfwd does not forward call

Sage,

Did you add the steering digit in the call forward field?

i.e. 9 for outside line steering digit must be appended to the number to be call forwarded to.

The 7960 might append this automatically.

Randy

New Member

spa 303 cfwd does not forward call

I put in the number exactly as I would dial it from the phone so 17143388807

Once I hit the last digit the phone goes to Calls Forwarded on the screen

Cisco Employee

spa 303 cfwd does not forward call

Then inbound call to the phone should generate a refer message to the call forwarded number.

Can you obtain a wireshark showing the call flow?

Randy

New Member

spa 303 cfwd does not forward call

The spa303 is sending back a 487 Buisy message

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