Had a small incident with an SPA508G that has landed it in the "SOS Recovery Mode". It currently has the message on the screen and all 3 buttons at the bottom lit. All the recovery documentation says there should be flashing lights... I don't have any and the recovery app doesn't work. I see the phone send out DHCP requests and it's given a lease but it doesn't appear to use it, I can't ping it. Neither of the options on the recovery utility work.
Is what I'm seeing with the lights correct? If not, anyone have any ideas?
I guessed that might be the case and tried both of those options to no avail. It still says it cannot find the device.
In this state, should the device be pingable? It's not using the address I can see it being issued by the DHCP server. Have tried two different (and 'standard') DHCP servers incase it wasn't liking something.
The lights are also not as described in the instructions, but it is definitely in recovery mode - its written on the screen. Is this an instructions error or is my phone doing something odd?
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...