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Community Member

SPA-841 S.O.S Phone in Receovery mode

Hi,

We are using SPA-841 model SIPURA phones in our office. Today I have seen in our office that, one of the IP phone was showing S.O.S Phone in Receovery mode. Actually we didn't done any firmware updations as per well knowledge. Our current software version in other phone shows 3.1.4(a). We would like to fix that phone work back to normal.

Can you please anyone help me...

Thanks & Regards,

Seenu

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: SPA-841 S.O.S Phone in Receovery mode

Hi Seenu,

Please try the attached recovery utility.

Good luck.

Regards,

Patrick

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5 REPLIES
Cisco Employee

Re: SPA-841 S.O.S Phone in Receovery mode

Hi Seenu,

WOW! I've never seen a SPA-841. I'm impressed that one is still in use. :-)

I'm checking with some colleagues to see if they've a recovery utility available.

Regards,

Patrick

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Cisco Employee

Re: SPA-841 S.O.S Phone in Receovery mode

Hi Seenu,

Please try the attached recovery utility.

Good luck.

Regards,

Patrick

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Community Member

Re: SPA-841 S.O.S Phone in Receovery mode

Hi Patrick,

Thanks for your help. Let me try this today & update you...

Regards,

Seenu

Community Member

Re: SPA-841 S.O.S Phone in Receovery mode

Hi Patrick,

Today I have tried your recovery tool and it was worked great like anything...

Once again Thanks a lot for you & your team co-operation to helped me.

Regards,

Seenu

Cisco Employee

Re: SPA-841 S.O.S Phone in Receovery mode

Hi Seenu,

I'm glad it worked out for you. Thanks for letting me know.

Regards,

Patrick

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