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Community Member

SPA400 increase voicemail time

Hello,

How to increase voicemail storage of one user? This is for SPA400 (and SPA9000)

External callers get cut off very early, and I think we want total time of 60 seconds per message.

There is not many users (just 2~3) so storage is not a concern.

3 REPLIES
Community Member

Re: SPA400 increase voicemail time

You can set this on Voicemail Server tab on the SPA400:

http://<>/html/setup.cgi?next_file=vmailsrv.htm

Steve Wofford

Call Ctrl Call Manager for

SPA900 - SPA500 IP Phones

Community Member

Re: SPA400 increase voicemail time

Thanks, we increased it to more.

Also, curious to know what is the total capacity of the default USB key for voicemail in seconds. i.e if we have total of 2 users, I would like to give as close to (max capacity) / (2) to each user.

Community Member

Re: SPA400 increase voicemail time

NK,

Per page 110 of the SPA9000 Admin Guide: https://www.myciscocommunity.com/servlet/JiveServlet/previewBody/1750-102-1-2566/SPA9000_Voice_System_V6-1_AG_NC-WEB_200809.pdf

The provided 128-Mb USB drive can store more than 3.8 hours of messages (approximately 230 60-second messages). For example, with 10 voice mail users, each user can store up to 23 60-second messages. When disk capacity is reached, inbound voice mail deposit attempts are disconnected. If additional voice mail storage is required, please contact Linksys for recommended high-capacity USB drives.

You can also replace the USB key with a larger one if needed.

Steve Wofford

Call Ctrl Call Manager for

SPA900 - SPA500 IP Phones

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