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Community Member

SPA501G can't register or ping

Hello!

I cannot register the SPA501G to the UC320W. I've added the ip phone to the UC320W manualy (Telephony > Devices > Phones) as You can see in the image bellow:

Screen Shot 2011-09-05 at 12.03.22 PM.png

But somehow the UC320W is not registering the phone.

Screen Shot 2011-09-05 at 12.04.04 PM.png

I cannot ping the device via Support Tools:

Screen Shot 2011-09-05 at 12.18.16 PM.png

Any ideas how the get the SPA501G to work with UC320W?

Regards, Edgar!

1 REPLY
Community Member

SPA501G can't register or ping

Ok, maybe there is a way to reset the phone to the default factory settings? So, It could become "visible" to the UC320W.

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