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SPA504G - Transfer goes to straight to message bank.

Hi Guys,

Here is my problem.

Call comes in to Phone 1, Xferred from Ph 1 to Ph 2 - no problem.
Call comes in to Phone 2, Try to Xfer to Ph1 and goes straight to message bank.

Im sure it's something easy, but i just cant seem to work it out, we are able to transfer from 1 phone, but when trying to do the reverse, straight to message bank.

Any help would be greatly appreciated.

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