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Community Member

spa508 firmware upgrade failed

I bought a spa500ds and need to upgrade the firmware on my 508G to use it.

When I try to upgrade to 7.5.4, or 7.5.3 I get a failure.  I was able to upgrade to 7.5.1a fine.  All firmware was downloaded from cisco this morning and unziped

I see my tftp server giving the file.

I get upgrade failed: 12. corrupt file in my syslog

Any idea where to look next?

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Community Member

spa508 firmware upgrade failed

It states on the release notes of 7.5.4, that upgrading from 7.5.1a you should first upgrade the phone to 7.5.2b.

Have you done this upgrade step?

Joao

2 REPLIES
Community Member

spa508 firmware upgrade failed

It states on the release notes of 7.5.4, that upgrading from 7.5.1a you should first upgrade the phone to 7.5.2b.

Have you done this upgrade step?

Joao

Community Member

spa508 firmware upgrade failed

That was it.  I missed that in the docs, thanks

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