The sidecar is showing a BLF as in use (red) even though the user assigned to that extention is not on the phone. We are able to duplicate this in a lab enviornment. When we lift the SPA512g receiver off the cradle about an inch or 2 then set it back down I get the same result. The user BLF on the sidecar starts showing that a user off-hook even though they are not.
I upgraded to 7.5.5 to resolve a reboot issue that was occuring. Reboot issue is resolved but this new problem has now occured. Is this a bug with 7.5.5 and sidecars? Any ideas on possible resolutions?
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The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
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Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...