Dual images and error recovery have been designed into this phone. Was it perhaps hit by lightning or something?
When the phone boots and the Cisco logo displays, the phone is performing a power on self test.
Power off phone [remove PoE cable]
Power on phone [insert PoE cable or power supply]
20 seconds after power is applied, the Cisco logo should display [you'll notice LEDs changing colors before this]
20 seconds after the Cisco logo appears, start pressing the speaker [picture of a speaker] button. A press is just like touching a keyboard, don't try and hold the button down. Press the button several times, by about the third press, the Recovery Menu should display. [press, release, press, release, etc. don't try to press fast or slow, there is no trick to this.
The speaker button is the only way to access the Recovery Menu so don't bother trying to press any other buttons.
If you still cannot get the phone working, you've got a very unique phone and will need to RMA it.
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