I recently installed a SPA525G phone. I replaced a SPA303. Since doing so, I cannot use GoToMeeting. I try and enter my pin #, and the system does not receive it. I have also noticed on other voice response systems that it does not correctly interpret the keys I type on the keypad.
I worked with my vendor (aptela). They did a capture and see that the phone is sending the correct characters, but it is not recognizable by gotomeeting. As I mentions, i also have problems with other voice response systems.
It sounds to me like a timing thing. Are there other settings that might affect how the key strokes are sent?
FYI: I turned off blue tooth to see if it made a difference. It didn;t.
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...