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Community Member

SPA525G2 - blinking line button for incoming calls

Hi,

I'm using a UC560 and SPA525G2 (some with 500S expansions) phones at a customer's site. At the moment all extensions at the receptionists' phones are configured as monitor lines, however there are only two states that indicate if the target extension is busy (button LED flashing red) or idle (button LED not flashing).

How can I configure the buttons/LEDs to blink when an extensions is called, so that the receptionsts can pickup the call via PickUp function?

I'm not even sure if this feature is available for 52G2, unfortunately the reference guide isn't very helpful either.

Kind Regards,

Rainhard

3 REPLIES
Hall of Fame Super Gold

Re: SPA525G2 - blinking line button for incoming calls

Unfortunatly there is no way to do that. However you can set the lines to be shared and appear on receptionist phone. Alternatively I have developed a small console that display all phones status, that includes ringing status. More details are in the website mentioned in my profile.

Community Member

Re: SPA525G2 - blinking line button for incoming calls

I feared the 525G2's aren't able to do that. Do you know which IP phone models support this feature?

Hall of Fame Super Gold

SPA525G2 - blinking line button for incoming calls

None, as indicated above.

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