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SPA525G2 Constantly Restarting - Refreshing Voice Component

betmediagroup
Level 1
Level 1

I have a SPA525G2, updated with the latest firmware 7.5.4.  I constantly look over and find my phone rebooting, where all the keys are flashing, and on the screen it displays, "Refreshing Voice Component".  I called support and being I was just outside my 1 year, they would not help me .  They did suggest that it is normally caused by a provisioning issue.  Really would like to get this fixed if anyone has any idea on where to go from here.

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Brett,

There is a special sub-forum for SPA phones. You should

also try posting up this query over there.

https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/ipphones

Cheers!

Rob

"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting" 

-Springsteen

Thank you!