Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

spa9000 - problem sending fax

Hi,

I've install a spa9000 solution with a gateway isdn mediatrix 4402  - point to point protocol. This installation works with 6 phones spa962 and a big ricoh copier for the fax on the analog port.

All seems to work good except the sending of fax.

Sometimes the fax is not send and i receive a "line error" report. It depend on the number i call.

Some numbers always work perfectly and others never work.

It seems to be a problem with the fax of the callee (for example: i call the same customer on two different numbers to test on 2 different fax machines and it works on the first and not on the other). When the problem occur, the transmit never start and the call is ended.

An idea of a config to solve this ?

2 REPLIES
Cisco Employee

Re: spa9000 - problem sending fax

Hi Patrice:

Are the two fax numbers similar? Are they connected through same line types?

Regards
Alberto

Community Member

Re: spa9000 - problem sending fax

Hi, first, thx for that fast react !

The two faxes are different models on different numbers. For the type of lines i dont know.

Indeed i think that i have the problem only with some pstn lines (not all).

695
Views
0
Helpful
2
Replies
CreatePlease to create content