Hello,
We have a SPA508 with Sidecar connected to a UC320W. This phone is used by a secretary.
We have noticed that when buttons are configured to "individual pickup" this pickup calls OK, but the same button can't be used to speed-dial an extension.
As a result we have the right column of buttons on the sidecar configured as Individual Pickup, and the left column as speed dial.
Problem 1. We have noticed that the Speed-dial buttons don't work for attended call transfers. Please advise.
Problem 2. Having to use two buttons to "monitor" an extension is a bit wasteful. Is there a better way ?
Thank you.
Adam