Re: Support for 6900 phones on UC560 - Discrepancies
The term 'support' is a funny thing - it means different things to different people. For a particular phone to be truly supported by the UC500 and officially supported by Cisco, there are a couple of pre-requisites:
1. It must be technically possible for the phone to work.
2. The software that supports that phone must be included in a shipping software pack.
3. The necessary phone loads must be also included in the software pack.
4. There must be a CCA version that recognises and configures the phone.
Currently with the 6900 phones, #1 and #2 are true. #3 and #4 are not yet true, but will be when CCA 3.0 and the accompanying software bundle 8.1.0 ship in the next couple of weeks.
While it is technically possible to get a phone working so long as #1 and #2 are true, since you can manually add phone loads and configure the UC500 using the command line if you are familiar with it, you will be on your own from a support perspective.
If you *really* can't wait until the official release of CCA 3.0 and software pack 8.1.0, then it might be possible to get you something sooner. If that is the case, send me a private message and I'll see what we can do.
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