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To dial telephone number from the computer&write down telephone conversation

supportk130
Level 1
Level 1

I have phone Cisco SPA 502G.

There are problems:

1. To dial telephone number from the computer and to begin a call.

2. To write down the begun telephone conversation.

I`m a programmer.

What for this purpose it is necessary for me?

Something else needs to be bought?

In advance thanks.

11 Replies 11

EWielinga
Level 1
Level 1

I'm also very courious if your first question in possible.

So we can build a "speeddial button" into our company software.

(we know wich computer is next to wich phone)

For question 2 I know that if you use a PBX (like Asterisk). There
are endless posibilities to log your phone calls!!

You can also see for more info about Asterisk (free / opensource):

http://ofps.oreilly.com/titles/9780596517342/

Chapter 24 Monitoring --> Backend

(we know wich computer is next to wich phone)

sorry

if have we 1000 telephone numbers?

To dial telephone number from the computer and to begin a call.

Maybe can CISCO UNIFIED Express Services SDK help me?

have a look at this thread it could help you further

https://supportforums.cisco.com/thread/2077743

oh, and please keep us updated about your progress

Try this as well:

https://supportforums.cisco.com/thread/2109535

oh, and please keep us updated about your progress

thank you very much

Joep van Boekel

The problem(To dial telephone number from the computer) is solved with your help.

so how did you solve it?

I have the problem I can not initiate INVITES with the needed information from asterisk (it's located outside the network of the telephones)

sorry, I do not know asterisk

so how did you implement it?

I used your method for UDP

A risky way is to open port in the router and redirect tem to the different phones.