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Community Member

To dial telephone number from the computer&write down telephone conversation

I have phone Cisco SPA 502G.

There are problems:

1. To dial telephone number from the computer and to begin a call.

2. To write down the begun telephone conversation.

I`m a programmer.

What for this purpose it is necessary for me?

Something else needs to be bought?

In advance thanks.

11 REPLIES
Community Member

To dial telephone number from the computer&write down telephone

I'm also very courious if your first question in possible.

So we can build a "speeddial button" into our company software.

(we know wich computer is next to wich phone)

For question 2 I know that if you use a PBX (like Asterisk). There
are endless posibilities to log your phone calls!!

You can also see for more info about Asterisk (free / opensource):

http://ofps.oreilly.com/titles/9780596517342/

Chapter 24 Monitoring --> Backend

Community Member

To dial telephone number from the computer&write down telephone

(we know wich computer is next to wich phone)

sorry

if have we 1000 telephone numbers?

Community Member

To dial telephone number from the computer&write down telephone

To dial telephone number from the computer and to begin a call.

Maybe can CISCO UNIFIED Express Services SDK help me?

Community Member

Re: To dial telephone number from the computer&write down teleph

have a look at this thread it could help you further

https://supportforums.cisco.com/thread/2077743

oh, and please keep us updated about your progress

Community Member

To dial telephone number from the computer&write down telephone

Try this as well:

https://supportforums.cisco.com/thread/2109535

oh, and please keep us updated about your progress

Community Member

Re: To dial telephone number from the computer&write down teleph

thank you very much

Joep van Boekel

The problem(To dial telephone number from the computer) is solved with your help.

Community Member

Re: To dial telephone number from the computer&write down teleph

so how did you solve it?

I have the problem I can not initiate INVITES with the needed information from asterisk (it's located outside the network of the telephones)

Community Member

To dial telephone number from the computer&write down telephone

sorry, I do not know asterisk

Community Member

To dial telephone number from the computer&write down telephone

so how did you implement it?

Community Member

To dial telephone number from the computer&write down telephone

I used your method for UDP

Community Member

Re: To dial telephone number from the computer&write down teleph

A risky way is to open port in the router and redirect tem to the different phones.

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