We're fairly new to the UC500 and have a couple questions. 1) I believe we need to setup a translation pattern (or something like that). When we attempt to make an outbound call, it only works if we enter a 10 digit phone number. I know there's a way to append the number with a default area-code but we can't find it. Is this a CL only configuration or can it be done via CCA 2.1? If it's CL, it would be greatly appreciated if you could point us toward some documentation. 2) Our SIP provider stated that we needed to open UDP port 5060 for SIP and UDP ports 1024 - 64000 for RTP Media/Audio. With these ports opened in/out, we can complete calls (in/out) however we can't hear anything. For testing, we disabled the ACLs and all works well. Do we need to open other ports to actually hear the conversation?
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...