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UC320 911

We recently deployed a UC320 system in a Dentist office.  1 Phone (SPA504G) is in a treatment room where they use sedation and the patient is semi-conscious.  We need a dedicated button on the SPA504G for dialing 911. When I attempt to program one of the four buttons for "external", it requires a 9-digit #.  It would be nice if we could dial 9911 from a hard button.

Other 911 issue: On some other IP phone systems, 911 is a reserved command, and you are not required to dial a 9 first.  I cannot find a feature like this, and would offer that if someone dials 911, the system automatically (or through enabling this in software) will get out to the emergency number.  I can think of some cases where a lot of international calling is being made, where it may be possible that someone needs to dial 9+11+...., so I believe it should be a "checkbox" type option.

Maybe I have overlooked the solution for both of these?

Mitchell Tyler

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New Member

UC320 911

You could get the local emergency number and use it for now.  All 911 areas have this as well.

New Member

UC320 911

Mitchell,

On the phone, I would choose the button that you need the 911 speed dial and then keep it pushed down for 2 seconds. It will then prompt you to enter a name, type 911 and then for the number choose 9911.

Hit save and you are done.

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