I have tried to setup a directory mailbox for use in the auto attendant; I recorded a prompt and callers can hear the full directory information. However the caller has to listen to all user names and can not transfer to the needed extension. Is there a better way to setup a directory option? System version is 2.2.2 (1).
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...