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UC320 - Phone Calls Drop After Transferred

Good morning all -

I have my UC320 setup for a small law firm.  I have all calls in normal business hours transfer to an automatic call service (help desk/reception).  Once they receive the call they then forward it to the attorney in which they want to speak to.  Once the call is forwarded, after approximately 9 minutes and 30 seconds the call drops.   Does anyone know what this can be caused by?

Any and all help is greatly appreciated.

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