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Community Member

UC500 and SPA525 2G

I have new setup with UC540 with 7 SPA 525 2G phones. 4 out of 7 phones register fine and work.

3 don´t register. Phone display just gives "unregistered" the phones seem all identical.

Has anyone had intermittent issues like this with the SPA 525 2G ?

7 REPLIES
Community Member

UC500 and SPA525 2G

Did you try to do a factory reset on the phone yet?

Community Member

UC500 and SPA525 2G

Yes tried all that. I am wondering if some of the SPA 525 2G has manufacturing faults...

Community Member

UC500 and SPA525 2G

In the phone menu under call control settings, is SCCP selected?

When you look under network settings do you see 10.1.1.1 as your TFTP server?

What IP address and VLAN did the phone pull up?

Community Member

Re: UC500 and SPA525 2G

Marcus,

Do SPA525G2 support SCCP? I thought the two signaling protocols were SPCP and SIP.

Thanks!

Community Member

Re: UC500 and SPA525 2G

No, only SPCP and SIP.  I sometimes forget SPA phones use SPCP instead of SCCP.

Community Member

UC500 and SPA525 2G

Hi Kristjan,

Make sure the MAC you put in is right on the entries in the system.

Also make sure they are listed as SPA-525G2 in either CLI or through CCA.

Both of those will also produce those errors.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
Community Member

Hi Please send the show run

Hi

 

Please send the show run and debug ephone stat

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