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Community Member

UC500 - Configuring fax to have "call-forward busy" behavior

This particular customer receives a LOT of incoming faxes. As such they have 2 fax machines: primary and secondary.

As it stands now, incoming faxes all go to the primary fax. However I want to add a configuration, such that, if a busy signal is detected, the UC can automatically forward this to the secondary fax machine

This seems easy to do w/ an ephone-dn config...is there a way to associate that w/ a pots dial-peer? I feel like I'm missing part of the big picture

Can someone point me in the right direction?

Everyone's tags (3)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Member

Re: UC500 - Configuring fax to have "call-forward busy" behavior

!

dial-peer voice 5500 pots

destination-pattern 333

port 0/0/0

!

dial-peer voice 5501 pots

destination-pattern 333

port 0/0/1

preference 1

!

Marcos

Community Member

If you feel like mucking about in the CLI ...

I don't think that you can do this with CCA ... but you could to try something like this:

dial-peer voice 20001 pots
destination-pattern 1001
preference 1
no huntstop
port 1/0/1


dial-peer voice 20002 pots
destination-pattern 1001
preference 2
no huntstop
port 1/0/2

1) incoming call matches extension 1001

2) Two matches exist ... pick preference 1

3) Ring -> Busy

4) No huntstop, so keep trying

5) ring preference 2

That said ... I don't have time to mock this up in the lab untill tomorrow ...

3 REPLIES
Community Member

Re: UC500 - Configuring fax to have "call-forward busy" behavior

!

dial-peer voice 5500 pots

destination-pattern 333

port 0/0/0

!

dial-peer voice 5501 pots

destination-pattern 333

port 0/0/1

preference 1

!

Marcos

Community Member

If you feel like mucking about in the CLI ...

I don't think that you can do this with CCA ... but you could to try something like this:

dial-peer voice 20001 pots
destination-pattern 1001
preference 1
no huntstop
port 1/0/1


dial-peer voice 20002 pots
destination-pattern 1001
preference 2
no huntstop
port 1/0/2

1) incoming call matches extension 1001

2) Two matches exist ... pick preference 1

3) Ring -> Busy

4) No huntstop, so keep trying

5) ring preference 2

That said ... I don't have time to mock this up in the lab untill tomorrow ...

Community Member

Re: UC500 - Configuring fax to have "call-forward busy" behavior

Thanks guys! This took care of it.

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