When a call comes in to the UC500 and is transferred to an outside line, the caller ID the person on the outside line receives is the number of the transferring location as opposed to the originating caller. Is there any way to configure the system to pass the caller ID of the originating caller to the offsite transfer?
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...