[UC520] Cisco Unity Express

[Velin Tsekov]

Dear All,

Is it possible to change/upgrade my revision number in the Cisco Unity Express ? If "Yes" could you tell me how ? I want to upgrade it from 3.1 (current) to 3.2 in example.

The current situation:

UC500-CUE# show version
Revision:3.1 (pvr 8083 0031)

UC500-CUE# show software versions
Cisco Unity Express version (7.0.3)
Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2008 by Cisco Systems, Inc.

Components:

- CUE Voicemail Language Support version  7.0.3

Thank you !

[Velin Tsekov]

Hi guys,

Anyone who can help me ?

[Darren DeCroock · Accepted solution]

Yes, you can update CUE.  The newest software packs have upgrades for IOS, CME, and CUE...

Newest version: Software Pack 8.0.1

https://supportforums.cisco.com/docs/DOC-9829

Make sure you choose the correct file for your UC5xx product..

Thank you,

Darren

[Velin Tsekov]

Thanks.

[Velin Tsekov]

Hi,

I read this information here http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps5520/prod_qas0900aecd806a79c9_ns296_Networking_Solutions_Q_and_A.html. The important info is that Cisco says that we need revision number 3.2 version to support Turkish language on Unity Express. So can you confirm that If I update Unity Express with software pack 8.1 the revision number will be updated to 3.2 ?

Thank you in advanced !