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Community Member

uc520 - moh outside port

hey,

so through cca I enabled external moh port

when I check in CLI I have these commands,

voice-port 0/4/0

auto-cut-through

signal immediate

input gain auto-control -15

description Music On Hold Port

dial-peer voice 5 pots

description ** MOH Port **

destination-pattern ABC

port 0/4/0

no sip-register

!

telephony-service

... cutting config...

moh flash:/media/music-on-hold.au

multicast moh 239.10.16.16 port 2000

ephone-dn  9

number BCD no-reg primary

description MoH

moh out-call ABC

!

now I plug an ipod with the same cable I use to plug the ipod to my cars AUX port so I plug the ipod to the MOH port of the uc520.

when I put someone on hold the same old cisco moh file gets played.

I heard somewhere that if the uc520 detects something on the MOH external port that it would use that port first...

so not sure what I'm doing wrong.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

uc520 - moh outside port

Hello,

Please restart the UC it will start working.

The one which is on the flash will be played if the external moh is not detected anymore as fallback.

HTH,

Alex

*Please rate helpful post

6 REPLIES
Hall of Fame Super Gold

uc520 - moh outside port

It is not automatic.

Configure no moh flash:/media/music-on-hold.au

Cisco Employee

uc520 - moh outside port

Hello,

Please restart the UC it will start working.

The one which is on the flash will be played if the external moh is not detected anymore as fallback.

HTH,

Alex

*Please rate helpful post

Hall of Fame Super Gold

Re: uc520 - moh outside port

Alexander Maroukian wrote:

Hello,

Please restart the UC it will start working.

The one which is on the flash will be played if the external moh is not detected anymore as fallback.

So if it automatic fallback is supported, it should enough to remove file-based, and re-add it later, without a reboot needed ?

And what happens if port-based fails, then it comes back, does it reverts ?

Community Member

uc520 - moh outside port

I will try it tonight from home.

with the reading I did I think by default it will use the moh port if it detects activity on it. if there is nothing on the moh port then it will play the one that s on flash

Cisco Employee

Re: uc520 - moh outside port

Hello Paolo,

The reboot is needed for the external port to start if it is not detected properly not for fallback.

If the external port fails it reverts to the file based, but if the external port is not starting when you plug in some device to it you have to restart the UC.

Best regards,

Alex

Community Member

Re: uc520 - moh outside port

tested it and after the reboot it started working.

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