UC520 Outbound Good Inbound 404 Not found

[tearl42]

Greetings to all,

I have just about pulled out all of my hairs on this one and seeing as I don't want to be a patient of the hair club for men I thought I would post my issue here.

The design is pretty simple. UC520 using SIP for in and outbound calling (voicepulse) with a smattering of 7970s, 7960s etc... I'm able to make outbound calls with no issues, but when I try and make an inbound call I'm seeing a 404  Not Found error. Everything that I have read tells me that we are receiving the call just fine, but the UC520 doesn't know where to send it. That's confirmed with doing a debug voip dail-peers. Problem is I just don't know why there isn't a match. I want to send the call to my blast group. Hell, I would like it to ring some where even if it was just to the phone on my desk... Plz take a look and let me know where I'm sideways...

Thanks...

Tom

[Nathan Compton · Accepted solution]

Your problem is with this dial-peer:

dial-peer voice 3002 voip
description 2486825171-BG
translation-profile incoming 2486825171-BG_Called_6
session protocol sipv2
session target sip-server
incoming called-number 2486825171
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!

The number in the INVITE is 12486825171 and you are pointing to 2486825171.  The odd thing is that your Translation-rule is correct, but it would never match this dial-peer.

Regards,

Adam Compton

[tearl42]

That was it!!!

Thank you so much! I was focusing on dial-peer 1000...

Thank you SO SO much!

[mcasimirc63]

Your config is missing a registrar server and credentials.  Are you using CCA or CLI to configure the system?  If you use CCA fill out the fields below and they should fix your issue.  Just make sure you are using the newest version of CCA.