We have a UC520 with the optional T1\E1 card installed and an ISDN30 line attached. I have tried setting up the caller ID via CCA and CLI but I cannot get it to work. We have 20 DDI's available with 11 in use at the moment. The only number that appears on outgoing calls is the Caller ID Main PSTN number entered into CCA. I have tested the translation rules and they are working. I need to get this working so the telecom's company can bill the client based on DDI. Any help on this would be much appreciated. Here are the current translation rules:
It's not shown in your config, but I assume you have your tranlation profile applied to your dial peers? You might also check with the telco. It's possible that they are overwriting the caller ID that you're sending out with the billing telephone number.
Thanks for your reply. I had a look at the dial peers (see below for a few examples). Do I have to add translation-profile outgoing CALLER_ID_TRANSLATION-PROFILE to each of the dial peers in the ALL_T1E1 trunk group?
If you are using CCA, I wanted to ask you if you can try CCA Configuration Drawer, then Telephony-> DialPlan --> Outgoing. There is a 'tab' for associating CLIDs with individual extensions, which are assigned DIDs. That may work, or at least the configuration it pushes can be used to examine the running config to see what it builds.
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