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Community Member

UC520 VMail Recorded Name Issue

Hi Guys,

I have reset my UC520 back up from scratch as I had SIP issues and thought it was related to the UC520 where as it was not.

However I am trying to setup the vmail boxes again and as I go through the intial setup and when it asks me to record my name it cuts it off...

Out of my trying to record Brian Russell all I hear is Brian....

What do I need to change to record my full name?

Thanks

brian

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Member

Re: UC520 VMail Recorded Name Issue

In my experience, you just have to wait longer before terminating the recording.

Re: UC520 VMail Recorded Name Issue

Hi Brian, try pausing after saying Russell for a second or two and

then type pound. I have seen this too in CUE 7.1.3 and that's how I

get around it. I do not see it in the new CUE under test now. SWP

8.0.3 will have CUE 8.0.2.

Steve DiStefano

Technology Solutions Architect - Sales

Cisco Systems

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

On Jul 16, 2010, at 2:20 AM, "brian.russell31@gmail.com"

2 REPLIES
Community Member

Re: UC520 VMail Recorded Name Issue

In my experience, you just have to wait longer before terminating the recording.

Re: UC520 VMail Recorded Name Issue

Hi Brian, try pausing after saying Russell for a second or two and

then type pound. I have seen this too in CUE 7.1.3 and that's how I

get around it. I do not see it in the new CUE under test now. SWP

8.0.3 will have CUE 8.0.2.

Steve DiStefano

Technology Solutions Architect - Sales

Cisco Systems

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

On Jul 16, 2010, at 2:20 AM, "brian.russell31@gmail.com"

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