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UC520 VWIC hardware problem?

Hi,

I have this UC520 which has had a power surge. After booting it will now only display "error during spi read of vwic".

This is unfortunately not the optional VWIC because the error remains after removing the interface.

I don't need the vwic for communcations since the unit will be SIP trunking into our Broadsoft platform.

Is there a way to get around this or has the hardware died out on us?

This is what te boot screen looks like now:

UC500 series platform with 262144 Kbytes of main memory

Readonly ROMMON initialized
program load complete, entry point: 0x80015000, size: 0xb700
program load complete, entry point: 0x80015000, size: 0xb700

program load complete, entry point: 0x80020000, size: 0x1ac3950
Self decompressing the image : ######################################################################################################################################################################################################################################### [OK]

Smart Init is enabled
smart init is sizing iomem
  ID            MEMORY_REQ                 TYPE
error during spi read of vwic- 0
error during spi read of vwic- 1
error during spi read of vwic- 2
error during spi read of vwic- 3
                0X00135430 Onboard PVDM2 SIMM
                0X00003960 Onboard Ethernet
                0X0011D000 Onboard VPN
                0X000F3BB0 public buffer pools
                0X00703000 public particle pools
TOTAL:          0X00A4C940

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 10Mb.

adjusted iome size up to minimum size of: 0X00C00000
Using 4 percent iomem. [12Mb/256Mb]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 12.4(20)T2, RELEASE SOFTWARE (fc4)
Technical Support:
http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Sun 01-Feb-09 00:18 by prod_rel_team

error during spi read of vwic- 0
error during spi read of vwic- 0
error during spi read of vwic- 0
error during spi read of vwic- 1
error during spi read of vwic- 1
error during spi read of vwic- 1
error during spi read of vwic- 2
error during spi read of vwic- 2
error during spi read of vwic- 2
error during spi read of vwic- 3
error during spi read of vwic- 3
error during spi read of vwic- 3
error during spi read of vwic- 4
error during spi read of vwic- 4
error during spi read of vwic- 4
error during spi read of vwic error during spi read of vwic error during spi read of vwic error during spi read of vwic error during spi read of vwic- error during spi read of vwic error during spi read of vwic error during spi read of vwic- error during spi read of vwic error during spi read of vwic error during spi read of vwic- error during spi read of vwic error during spi read of vwic error during spi read of vwic- error during spi read of vwic error during spi read of vwic error during spi read of vwic- error during spi read of vwic
etc. etc. etc.

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New Member

UC520 VWIC hardware problem?

I had a similar problem on one of these - in my case it was that the mezzanine card with the voice interfaces was improperly seated.  Generally, these are "no user servicable parts" units - which means you should reach out to TAC.  I was able to resolve my problem by removing the cover and reseating the mezzanine card, but that is most certainly an unsupported solution.

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