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Community Member

uc540- click to dial

hello all

I was wondering if we could use Cisco Unified Communications Manager Express Telephony Service Provider (TSP) 2.2.0.5  on the latest version of UC540 to implement click to dial ?

thank you

4 REPLIES
Community Member

Re: uc540- click to dial

For basic click-to-dial features, you can download the Smart Call Connector toolbar.(Free)   For more advanced features, you would need the SCC advanced client, and the SCC Server. 

Re: uc540- click to dial

Does free toolbar have click to dial?

Community Member

Re: uc540- click to dial

Steve may be correct, if depends on your definition of click-to-dial...

SSC Toolbar:

Make a call from the PC by entering a number and clicking on the Dial button

View the caller name and number in a pop-up window

Click on an Outlook contact and then the Dial button in the toolbar to make a call

Place a call on hold, switch to another call, or drop the call, using the toolbar buttons

Bring up the QuickDial window by pressing the Pause-Break key and enter a number to dial

Highlight a number in any application and click on the CallConnector icon to make a call to that number

http://www.cisco.com/en/US/docs/voice_ip_comm/sbcs/scc/v20/toolbar/quick_reference/scc_v20_toolbar_quick_reference.pdf

Re: uc540- click to dial

Not at all.... Steve was just asking cause he really didnt know how to make that work :-)

I know in the advanced client, that highlighter pencil makes all the numbers highlighted in a web page and you can click them to dial.

I didnt figure out the free toolbar yet, and know it didnt have the highlighter :-)

Thank you Darren!!!!!

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