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Community Member

UC540 CUE problems. No NFS server available. Please append a correct "root=" boot option

Hello I am having trouble with my UC540.  This is a brand new device and I was recieving a message from the Telephony Setup Wizard that the system must be factory reset.  So I performed the factory reset, but I get the message CUE reset failed.  I tried following the instructions here

http://uc500.com/en/going-back-factory-default-uc520-factory-reset-updated

  but CUE doesn't seem to be starting.  Below is what I get in the session.  Please help.  Thank you!

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UC540#service-module integrated-service-engine 0/0 session

Trying 10.1.10.2, 2002 ... Open

bl_boot_usb_cmd root=/dev/sda1 install_root=usb ro plat=freddo rootdelay=50

## Booting image at 04000000 ...

   Image Name:   Linux-2.6.11.11-ppc

   Image Type:   PowerPC Linux Kernel Image (gzip compressed)

   Data Size:    1208348 Bytes =  1.2 MB

   Load Address: 00000000

   Entry Point:  00000000

   Verifying Checksum ... OK

   Uncompressing Kernel Image ... OK

Linux version 2.6.11.11 (ealyon@fndn-bld-system8) (gcc version 3.4.3) #1 Wed May

6 17:42:23 PDT 2009

Built 1 zonelists

Kernel command line: root=/dev/sda1 install_root=usb ro plat=freddo rootdelay=50

IPIC (128 IRQ sources, 8 External IRQs) at fe000700

PID hash table entries: 4096 (order: 12, 65536 bytes)

Dentry cache hash table entries: 131072 (order: 7, 524288 bytes)

Inode-cache hash table entries: 65536 (order: 6, 262144 bytes)

Memory: 514944k available (2036k kernel code, 552k data, 124k init, 0k highmem)

Kernel Log Buffers loaded at 0xdfe80000, size: 524288 bytes

Trace Buffers loaded at 0xdff00000, size: 1048576 bytes

in atrace_init

Using existing trace log

Mount-cache hash table entries: 512 (order: 0, 4096 bytes)

NET: Registered protocol family 16

PCI: Probing PCI hardware

PCI: Cannot allocate resource region 0 of device 0000:00:00.0

PCI: Cannot allocate resource region 2 of device 0000:00:00.0

PCI: Failed to allocate mem resource #2:80000000@80000000 for 0000:00:00.0

SCSI subsystem initialized

usbcore: registered new driver usbfs

usbcore: registered new driver hub

devfs: 2004-01-31 Richard Gooch (rgooch@atnf.csiro.au)

devfs: devfs_debug: 0x0

devfs: boot_options: 0x1

Cisco ContentEngine Flash Driver Loaded Version 0.02

Serial: 8250/16550 driver $Revision: 1.90 $ 4 ports, IRQ sharing disabled

ttyS0 at MMIO 0xe0004500 (irq = 9) is a 16550A

ttyS1 at MMIO 0xe0004600 (irq = 10) is a 16550A

io scheduler noop registered

io scheduler anticipatory registered

io scheduler deadline registered

io scheduler cfq registered

RAMDISK driver initialized: 16 RAM disks of 32768K size 1024 blocksize

loop: loaded (max 8 devices)

GFAR: MTU = 1500 (frame size=1518,rx_buffer_size=1

536,truesi

ze=1784,sk

_buff=152)


eth0: Gianfar Ethernet Controller Version 1.1, 44:d3:ca:44:1e:9e

eth0: Running with NAPI enabled

Weight = 32

eth0: 32/32 RX/TX BD ring size

eth0: PHY is PHY-less

GFAR: MTU = 1500 (frame size=1518,rx_buffer_size=1

536,truesi

ze=1784,sk

_buff=152)


eth1: Gianfar Ethernet Controller Version 1.1, 44:d3:ca:44:1e:9f

eth1: Running with NAPI enabled

Weight = 32

eth1: 32/32 RX/TX BD ring size

eth1: PHY is PHY-less

Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2

ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx

Initializing USB Mass Storage driver...

usbcore: registered new driver usb-storage

USB Mass Storage support registered.

i2c /dev entries driver

NET: Registered protocol family 2

IP: routing cache hash table of 4096 buckets, 32Kbytes

TCP established hash table entries: 131072 (order: 8, 1048576 bytes)

TCP bind hash table entries: 65536 (order: 6, 262144 bytes)

TCP: Hash tables configured (established 131072 bind 65536)

NET: Registered protocol family 1

NET: Registered protocol family 17

Exporting platform capabilities

Waiting 50sec before mounting root device...

Root-NFS: No NFS server available, giving up.

VFS: Unable to mount root fs via NFS, trying floppy.

VFS: Cannot open root device "sda1" or unknown-block(2,0)

Please append a correct "root=" boot option

Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(2,0)

<0>Rebooting in 180 seconds..

2 REPLIES
Community Member

UC540 CUE problems. No NFS server available. Please append a co

It looks like hardware failure issue because of the inability to access the fs.  Calling TAC would be the quickest way to be certain.

UC540 CUE problems. No NFS server available. Please append a co

Hi

Marcus sounds spot on.  Try the Small Business Support Center at the following locations;

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

regards Dave

2007
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