I just rolled out a UC540 that is supposed to have fax to email but I can't get it to work. I call the fax DID, I see the number hit the UC540, but the script doesn't answer and process the call. Below is the config I used for the feature and I think it's right. In trying to troubleshoot why it's not working, I noticed the debug foip command is not in the IOS like it is for the UC520. I also noticed that the mmoip dial-peer is trying to call the fax_on_vfc_onramp_app service but if you run the command show call application voice summary, that service does not exist. It does in the UC520. Attached are some debugs and show commands. Has anybody gotten fax to email to work on the the 15.0(1)XA IOS?
fax interface-type fax-mail mta send server 184.108.40.206 port 25 mta send subject Fax From Cisco Phone System mta send with-subject both mta send email@example.com mta send mail-from hostname UC540.asne.org mta send mail-from username $s$ mta send return-receipt-to hostname asne.org mta send return-receipt-to username administrator mta receive aliases asne.org mta receive aliases asne.org.s8b1.psmtp.com mta receive aliases 220.127.116.11 mta receive maximum-recipients 20 mta receive generate permanent-error ! application service onramp flash:/tcl/app_faxmail_onramp.18.104.22.168.tcl
dial-peer voice 1 pots description FAX to SERVICE service onramp incoming called-number 1133 direct-inward-dial ! dial-peer voice 2 mmoip service fax_on_vfc_onramp_app out-bound destination-pattern 1133 information-type fax session target mailto:firstname.lastname@example.org ! dial-peer voice 1000 pots description ** Incoming call from PRI ** incoming called-number . direct-inward-dial
ASNE-UC540#dir flash:/tcl Directory of flash:/tcl/
202 -rw- 12262 Feb 25 2010 13:32:44 -05:00 app_faxmail_onramp.22.214.171.124.tcl
YOu have to make sure you reboot the UC500 after the following command
"fax interface-type fax-mail"
If you dont it will never work. I have type that command and not rebooted like 4 times and spent hours trying to figure out faxing only to remember to reboot and it worked. Sometimes removing and reapplying the command and rebooting helps as well.
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