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Community Member

UC540 License Upgrade Not Working

I am trying to TFTP my license file to my UC540.  It fails with the following error:

UC_540#copy tftp flash:                
Address or name of remote host [192.168.1.120]?
Source filename [FHK134970BF_20100311073852944.lic]?
Destination filename [FHK134970BF_20100311073852944.lic]?
Accessing tftp://192.168.1.120/FHK134970BF_20100311073852944.lic...
%Error opening tftp://192.168.1.120/FHK134970BF_20100311073852944.lic (Timed out)

I tried 3CDaemon and TFTPD32 with the same results.

Anyone have an idea?

2 REPLIES

Re: UC540 License Upgrade Not Working

Run a sniffer when you do this.  Might be a FW or antivirus problem.

But one quick thing, can you ping 10.1.10.2 from your computer?  If you cannot, that is likely the issue.  Make sure that the UC500 is the default GW for your computer.

Community Member

Re: UC540 License Upgrade Not Working

Great call.  We temporarily put the UC500 on the same subnet as the 3rd party firewall.  The pc had the gateway of the firewall.  I statically changed it to the UC500 for gateway and it worked.

Thanks for the help/

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