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UC540 no ping response

robert.rase
Level 1
Level 1

‎02-07-2013 08:31 AM - edited ‎03-21-2019 06:57 AM

                   Hi All, we have a UC540 installed with remote VPN phones, after changing the exyernal ip address and deleting and recreating the NAT rules, the computers behind UC have internet connection , but the UC itself has no internet connectivity(tested through ping command) and there is no access for VPN from outside, any ideas?

Thanks

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Alexander Maroukian
Level 7
Level 7

‎02-07-2013 01:36 PM

Hello Robert,

You should check the ACL attached to the WAN interface.

Also you should change the ip address of the ssl vpn gateway.

If you are using CCA you just delete SSL vpn and add it again also you may look for the access list attached to FE0/0 and change the old ip address with the new one. Also check the name servers set for the UC.

HTH,

Alex

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