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Cisco Employee

UC540 - Opening multiple instances to a callconnector on a Windows Terminal server

Hi all,

My customer has an issue with his UC540 BRI. He uses a Windows-terminal Server and wants access to the callconnector with several computers. According to him, does the software only function on single desktop computers. Currenly, he is only able to open the callconnector on one computer at the same time.

His environment:

UC540W-BRI-K9

Cisco L-SW-SCC-Server

Cisco L-SW-SSC-8ADVANCED

Is there a way to solve this problem? Do you need more information?

Thank you and best regards

Felix Sonnborn

3 REPLIES
Cisco Employee

Re: UC540 - Opening multiple instances to a callconnector on a W

Hello Felix,

SCC advanced client should be installed on a desktop rather than a shared application as far as I know.

HTH,

Alex

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Cisco Employee

Re: UC540 - Opening multiple instances to a callconnector on a W

Hello Alex,

Thank you for your response!

Yes, that is also my point of view.

Basically, the customer is interested in a centralized adressbook, which can be contacted via iPhone and the 7900es - is this possible?

Thanks and best regards

Felix

Cisco Employee

Re: UC540 - Opening multiple instances to a callconnector on a W

Hi all,

Sorry for bringing up this topic again!

Is there a solution, for using the callconnector on a Windows  2008 R2 terminal server?

The customer is just interested in a centralized address book and our partner suggested him to install it on a terminal server (which apparently does not work).

Thank you for your support, it is highly appreciated!

Best regards

Felix

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