There are a lot of blank directory entries that are created by default which populate the top of the Local Directory list. Did you scroll down through all the numbers to confirm they are all blank? (Just press the Submit softkey without filling in any search criteria to see the entire list)
In CCA the values used in the Local Directory list are configured via Configure->Telephony->Voice->User Extensions in the Last Name and FirstName fields. Make sure the values are set in this window.
The issue was quite strange. Pressing page 2 in the Local Directory menu displays the names and extensions.
Had a call with CISCO support Center and figured out that the CCA inserts additional epnhone-dn 's during the initial configuration. Removing these additonal ephone-dn 's displayed the Local directory names and extensions. We dont have to go to page 2 for them, it was on the main page.
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