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UC560 - Blast Group - No Answer Forward

Hello Everyone.  I have a question on blast groups in a multisite environment with the 8.2  software pack. 

In this environment, a call come into Site B and is routed intersite to a blast group in Site A.  This works - all phones ring as expected.  The blast group has a "no answer forward" destination of "other" set to an AA back in Site B.  This is not working.  The blast group just rings and rings and rings.

Can anybody help?

2 REPLIES
New Member

UC560 - Blast Group - No Answer Forward

Hi John,

You need to check and see if Site-A has a Dial-Peer that references back to Site-B's AA.

You may also need to capture a Dial-Peer debug for us to see what is going on, but your scenario should work so long as there is a call routing path to the destination and the site can reach the other end.

Actually one way to test this, is to see if you can call Site-B's AA from Site "A" just by dialing it.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
New Member

UC560 - Blast Group - No Answer Forward

Also, make sure that all the numbers are unique and not the same.

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