UC560 dial plan issue

[mohdibrahim01]

Hi

we have setup UC560 with ISDN line for external vocie calls and configuer the dial privilge as following

1-local calls   destination-pattern 9[2-9]......

2-National calls  destination-pattern 90[5-9]........

3-international calls destination-pattern 900[1-9]T

but the problem is that the user with national calls privilage can make interntional calls what can be wrong with the dial plan?

Many Thanks

Moe

[Alexander Maroukian]

Hi Moe,

If you have configured the UC with CCA the you should configure the permissions under the outgoing dial plan tab and then apply them to the phones under user and extensions tab. You can see exactly how in the CCA 3.2 admin guide p.449 for assigning to the outgoing dial-plan and on p.333 how to assign them to the users.

If you configure using CLI then you should look for COR lists under CME the following link will provide more information:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeblock.html#wp1022945

and this one:

http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/dial_peer/dp_confg.html#wp1069133

HTH,

Alex

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[mohdibrahim01]

Hi

i configured the dial plan for the national calls by CCA but when i run diagnosis  for dial-plan

it show no dial-plan match

all other dial plan are working fine only the national privilege

Thanks

Moe

[Alexander Maroukian]

Hi Moe,

You have in the configuration two dial-peers

Dial peer 66

description **CCA*UAE*No block**

and

dial-peer voice 67 pots

description **CCA*UAE*No block**

These dialpeers are in your outgoing dialplan in CCA. Find them and remove them and check if this should work.

HTH,

Alex

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