I am getting the following error when trying to do a factory reset on the unity express module. This is a brand new box. First time I am going to set this up. Any help woudl be appreciated...
UC560#service-module integrated-Service-Engine 0/0 status Service Module is Cisco Integrated-Service-Engine0/0 Service Module supports session via TTY line 2 Service Module is in Steady state Service Module heartbeat-reset is enabled Getting status from the Service Module, please wait..
(INIT)10.1.10.1# offline !!!WARNING!!!: If you are going offline to do a backup, it is recommended that you save the current running configuration using the 'write' command, prior to going to the offline state.
Putting the system offline will disable management interfaces.
Are you sure you want to go offline?[confirm] **** The System must be ONLINE before you can go offline *** (INIT)10.1.10.1#
From there I canot get no where in terms of anything it jsut reboot in a cycle..
(INIT) just means that you have not initialized the CUE yet, you can do this via CLI or you can use the web GUI to do it (Assuming you still have access to the GUI). You are unable to do any upgrade until the CUE is initialized.
Alternatively you could just use CCA like Marcus suggested and do it that way, take it from me.... Muuuuuuuuuuuuch more simpler and a lessor chance of putting the CUE in a failed state
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