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Community Member

UC560 Outbound Dial Tone

Hello All,

    I am Having trouble setting up our secondary dialtone for a Canadian Client. They are saying it is still the North American dialtone that they are hearing.  We are currently running the following:

CONFIG (Version=8.1)

=====================

Version 8.1

Max phoneload sccp version 17

Max dspfarm sccp version 18

Cisco Unified Communications Manager Express

Using CCA 3.0 we have installed the UC500_8.1.0_locale_fr_CA language pack.

I've checked the region settings and everything looks correct to me.

It may be good to note that we just replaced this box a couple weeks ago.  If anyone has any ideas on what I could be missing or could send me in the right direction it would be much appreciated!

Regards,

    Adam

edit: Attached screen shot of region settings.

3 REPLIES
Community Member

UC560 Outbound Dial Tone

Hi,

did you changed the cptone under voice-port?

voice-prot x/x/x

cptone CA

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Community Member

UC560 Outbound Dial Tone

I haven't tried that yet.

We did change the the Network Local under telephony configurations from U4 (which i believe was user customized or something along those lines).

Sadly I won't be able to test until the morning however, I will definatly give that a look.

Thanks for  the reply!

Regards,

   Adam S.

Hall of Fame Super Gold

UC560 Outbound Dial Tone

Christian Semmler wrote:

Hi,

did you changed the cptone under voice-port?

voice-prot x/x/x

cptone CA

That has no effect for outgoing calls (and not even for incoming).

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