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UCC Operator Question - Can operator be in a hunt group? Open to suggestions for away operator.

michael.lorincz
Level 4
Level 4

We have a small customer who doesn't want to purchase the second operator license (as a backup), instead they want to have the call go to a hunt group when the receptionist is out. Is this possible or is there a cleaner way to deliver this type of backup service? Any suggestions would be appreciated!

Regards,

Michael

2 Replies 2

Steven DiStefano
VIP Alumni
VIP Alumni

How about call forward from receptionist to hung group?

Steve DiStefano

Technical Solutions Architect - Partner Sales, USA

Cisco Systems

7025 Kit Creek Road

Research Triangle Park

North Carolina, 27709

1.919.392.6219

sdistef@cisco. com

www.cisco.com/smb

Great idea thanks!

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