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Cisco Employee

Unity Error

Hi,

Im doing a CCA Lab (UC500-CCA-First-Look-v1-Lab4), but there's a section in a lab the requiere to use the unity express Web config, but when I try to click on:

Configure>Extensions

I get the following error:

Error: Unable to login as administrator to the Cisco CallManagerExpress at site 'local'.
Details: CME login failed

Thanks in advance.

8 REPLIES
Community Member

Re: Unity Error

Could you provide with CLI config please?

Regards

Eivind

Cisco Employee

Re: Unity Error

Attached is the UC500 config. Another thing, I put the command "IP http server" in the UC500, but when I try to access it via Web, I can't. The URL that I used is:

http://192.168.10.1/ccme.html

Thanks.

Community Member

Re: Unity Error

Make sure that the following is configured:

ip http path flash:/gui

Let us know,

Marcos

Community Member

Re: Unity Error

That isn't the config that is attached.

If you have not changed your IP addreses.  You should connect to https://10.1.10.1.  Once in there, you may have to run the CME/CUE setip wizard to make sure the CUE Admin and CME admin passwords are synd.

Cisco Employee

Re: Unity Error

Now is the correct config. The Unity doens't allow me to run the initial wizard again, what can I do in this case?

Community Member

Re: Unity Error

The CUE Setup Wizard is a one shot kind of deal. You would have to bring the system to factory defaults for it to show up again. Did you try the command that I suggested?

Marcos

Cisco Employee

Re: Unity Error

Hi Marcos,

With a lot of response (that is not a bad thing) I don't pay attetion to your response (excuseme man). Now I issue the command that you suggest (ip http path flash:/gui) and all my problems (excluding financial)

  were resolve.

thanks for your help.

Community Member

Re: Unity Error

I am glad to hear that your problem is fixed (the technical one) :-)

Marcos

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